Terms & Conditions

Terms and Conditions

1. Scope

These Terms & Conditions are valid for all deliveries from Valigia - sales agency Juergen Pohl - (in the following called 'Valigia') to consumer (§ 13 BGB).
A consumer is an individual, who enters into a legal transaction for a purpose which can be attributed neither to his/her commercial or independent professional activities.


2. Contractual Partner

The contract is accomplished with Valigia, Handelsagentur Jürgen Pohl, Glockenpohl 12, 3315 Salzkotten. You can reach our customer service for questions or complaints weekdays from 9:30 to 17:00 by phone +49 (0)5258-9801500 or by email info@valigia.de.

3. Offer and Conclusion of Contract

3.1 The presentation of the products in the online store is no binding offer but an invitation for ordering. Errors expected.
3.2 By clicking on the Buttons 'Place order' you make a binding order for the items listed in the shopping cart. The purchase contract is accomplished as soon as we confirm the order or with delivery of the goods and confirmation of dispatch.

4. Instructions on  withdrawal

Right  of  withdrawal

You  have  the  right  to  withdraw  from  this  contract  within  14  days  without  giving  any  reason. The  withdrawal  period  will  expire  after  14  days  from  the  day  1 .

To  exercise  the  right  of  withdrawal,  you  must  inform  us  (Valigia.de, Agentur Jürgen Pohl, Glockenpohl 12, 33154 Salzkotten, Telefon: +49 (0)5258-9801500, Telefax: +49 (0)5252 931432, Email: info@valigia.de )  of  your  decision  to  withdraw  from  this  contract  by  an unequivocal statement (e.g. a  letter sent  by  post, fax or  e-mail). You  may use the attached model withdrawal form, but  it is  not  obligatory. 

To  meet  the  withdrawal  deadline,  it  is  sufficient  for  you  to  send  your  communication  concerning  your  exercise  of  the right  of  withdrawal  before  the  withdrawal  period  has  expired.


Effects  of  withdrawal

If  you  withdraw  from  this  contract,  we  shall  reimburse  to  you  all  payments  received  from  you,  including  the  costs  of delivery  (with  the  exception  of  the  supplementary  costs  resulting  from  your  choice  of  a  type  of  delivery  other  than  the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the  day  on  which  we  are  informed  about  your  decision  to  withdraw  from  this  contract.  We  will  carry  out  such reimbursement  using  the  same  means  of  payment  as  you  used  for  the  initial  transaction,  unless  you  have  expressly agreed  otherwise;  in  any  event,  you  will  not  incur  any  fees  as  a  result  of  such  reimbursement.

We may withhold reimbursement until we have received the goods back or you have supplied evidence of having  sent  back  the  goods,  whichever  is  the  earliest.

You  shall  send  back  the  goods  or  hand  them  over  to  us  without  undue  delay  and  in  any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The  deadline  is  met  if  you  send  back  the  goods  before  the  period  of  14  days  has  expired. You  will  have  to  bear  the  direct  cost  of  returning  the  goods.

You  are  only  liable  for  any  diminished  value  of  the  goods  resulting  from  the  handling  other  than  what  is necessary  to  establish  the  nature,  characteristics  and  functioning  of  the  goods.



5. Prices and Shipping Costs

5.1 All prices on our websites include statutory VAT.
5.2 Within Germany we offer Free Shipping. For deliveries to EU countries and Switzerland the shipping costs are 4,90 Euro per order. Shipment costs to further countries depend on the destination and weight. The shipping costs are displayed during the shopping process on the shopping cart website.
5.3 When paying by Cash on Delivery (only in Germany possible) a fee of 2 Euro will be charged directly by DHL during the delivery.

6. Delivery

The delivery time within Germany is usually 2-4 days. If different delivery is applicable for special products it is displayed on the product detail page. Delivery times to other countries can differ.

7. Payment

7.1 Payment is possible by Paypal, prepayment or cash on delivery.
7.2 In case of prepayment we provide our bank account data in the order information. Goods will be shipped imediatelly after payment receipt. On the usage of prepayment we offer 3% discount.
7.3 Any set-off of counterclaim shall not be permitted unless proven at law or if undisputed. The retention of payments by the purchaser for counterclaims resulting from unrelated contracts shall be excluded.

8. Reservation of Title

All delivered items remain our property until such items have been paid in full and all claims resulting from the transaction have been met.